Scandinavia and Russia Cruise - Terms and Conditions
Tour conditions based on current airfare and land services and subject to change. No person, other than an authorized representative of Dehoney Travel, Inc. by a document in writing, is authorized to vary, add, or waive any term or condition in this brochure, including any term or condition set forth in the preceding provisions.
PAYMENT: A deposit is required for booking. Full payment is due 120 days prior to departure.
AIR ARRANGEMENTS: Unless otherwise specified, airfare and air taxes are not included in the cruise price. The cruise line offers low airfare add-ons from most major U.S. cities, which Dehoney Travel will compare to other options to ensure the best available schedule/price.
NOT INCLUDED IN CRUISE PRICE: Airfare & air taxes (unless otherwise specified); gratuities; government fees; single supplement; shore excursions; excess baggage and forwarding of baggage; Travel Protection Plan; passport; personal items such as laundry or tips for personal favors; any cost resulting from absence or deviation from the itinerary; meals not listed as being included; items of a personal nature; and any other item not shown herein as being included.
MEALS: All meals are included on the cruise. Meals as listed for any pre- or post-cruise arrangements. B = breakfast; L = lunch; D = dinner.
TRAVEL DOCUMENTATION: A current passport is required for this cruise.
CHANGES: A $50 service fee will be charged for changes made to existing tours within 45 days of departure. Changes of departure date or tour are considered a cancellation and a new booking. The service fee will not be assessed when upgrading cruise accommodations.
CANCELLATION: In event of cancellation, there will be a fee of $75 for Dehoney Travel, Inc. to cover administrative costs. In addition, without protection as outlined below, cancellation fees will be charged by the cruise line. Cancellation penalties are as follows: after booking-121 days prior to departure, $75 administrative fee; 120-91 days prior to departure will be charged the amount of deposit; within 90-51 days prior, 50% of the total tour cost (including air add-on and tax) will be assessed; within 50-31 days prior, 75% of the total tour cost (including air add-on and tax) will be assessed. Within 30 days to day of departure/no show, entire tour cost is non-refundable. Any trip interruption due to illness, accident or family emergency is subject to 100% of the unused balance of the total tour cost. Cancellation notification must be made in writing to Dehoney Travel. Please allow up to four weeks for cancellation refund processing.
AIR TICKETS: Air tickets will be subject to cancellation/re-booking penalties. The cost of any cancellation or changes made once the ticket has been issued will be charged to the passenger. Special requests are subject to a deviation fee by the air department. After ticketing of international air, a cancellation penalty of 100% of the airfare is in effect. On or after the date of departure there can be no refund for any service not used.
The cruise line reserves the right to cancel any scheduled tour prior to departure. In the event that this should occur after final payment has been received by the cruise line, all payments will be refunded in full. The cruise line reserves the right to use alternate means of transportation when tour passenger numbers warrant such substitution and also reserves the right to change show performances when not available.
TRAVEL PROTECTION PLAN: As many U.S. health carriers do not provide benefits while outside the country and cancellation penalties can be substantial for many tours, Dehoney Travel, Inc. offers a Travel Protection Plan, TripCare, through Access America. The Option to Waive Pre-existing Condition requires purchase of Travel Protection within 14 days of deposit. You may decline the Travel Protection Plan, but a signed disclaimer is required and all cancellation charges are your responsibility.
RESPONSIBILITY: The cruise line and Dehoney Travel, Inc. and/or travel bureaus offer the cruise/tour outlined solely as agent for the companies and persons that provide the transportation, transfers, accommodations, sightseeing excursions, and other goods and services comprising the tours. The responsibility of the cruise line and such companies and persons is set forth in the applicable voucher, coupon, receipt, ticket or tariff under which the particular goods and services are obtained. Details are available upon request. Neither the cruise line, Dehoney Travel, Inc. nor their owners, directors, officers, agents, servants, employees, affiliates or representatives own, operate, manage, control, inspect, distribute or warrant any non-owned vehicle, vessel, aircraft or equipment, or any hotel, restaurant or other establishment, or any product, premises or service, provided directly or indirectly in connection with any tour; nor are they or any of them responsible or liable for any accident, injury, illness, death, loss, damage, expense, delay or other irregularity of any nature whatsoever arising directly or indirectly from such to or from any part thereof due to any cause whatsoever, including negligence.
